RENTAL TERMS & CONDITIONS

Security Deposit –  Due Sixty (60) Days Prior to Your Arrival. Your deposit will secure a vacation home for you and your family. Vista Rentals requires a security deposit of $275.00 to be paid sixty (60) days prior to your arrival. This may be paid via credit card or check.  

Pet Deposit –  Due Sixty (60) Days Prior to Your Arrival. A $200.00 non-refundable pet deposit and an additional $100.00 non refundable deposit for extra pet (two-pet maximum) is required sixty days (60) prior to your arrival. Please make it a separate check payable to Vista Rentals. This concession is only available in some homes.

Balance Due -  Due Sixty (60) Days Prior to Your Arrival. Vista Rentals will accept payments via certified/cashiers check, personal check, money order and credit cards (master card and visa only). Please make all checks payable to Vista Rentals. If all requested information is not received (60) sixty days prior to your arrival reservation will be cancelled.

Cancellation Policy –  Cancel at Least Sixty (60) Days Prior to Your Arrival to Receive a 50% Refund of the Initial Down Payment. If for any reason you feel it necessary to cancel your reservation with Vista Rentals, you must do so at least sixty (60) days prior to the arrival date to receive a 50% refund of the initial down payment. If you decide to vacate your vacation home prior to your departure date, no monies will be refunded.

THE DAY OF YOUR ARRIVAL…

Regular Check-In – 3:00pm, Monday through Friday. Check-in is at 3pm. Once you arrive, please come to the Vista Rentals` office to let us know of your arrival.

After Hours Check-In – Monday through Friday after 5pm or Weekends. Go to the patrol gate and give your name so you may receive your Welcome package. In the event patrol is not present, please pull to the right entrance and press # 000, this will phone patrol and let them know you are a guest arriving with Vista Rentals.

Emergencies – Dial 911 for Emergency!

Property Emergencies – Dial 407-947-3109. If you have an emergency regarding your vacation home (air conditioner or heat, water leak, no electricity), dial patrol directly at 407-947-3109. This number will ring the current person on duty. For non-emergencies, please call Vista Rentals at 407-239-1807, be sure to press option # 5 on our recording and leave a message. When calling, please provide your full name, address and the phone number where you can be reached. Our on-call staff member will contact you as soon as they can. Any messages left for non-emergencies will be followed up no later than the next business day.

Lockout – $50.00 Lockout Fee. Vista Rentals charges a $50.00 fee to have duplicate keys brought to the home or the cost of a locksmith due to a lockout.

Mailboxes –  For Our Winter Guests. Mailboxes are located in the back of the clubhouse.  The mailbox keys are given out to winter rentals by request only.

Garbage Pickup – Mondays and Thursdays. Garbage cans are provided for you at the vacation home you will be staying in. You may leave your garbage out by the curb the night before pickup days.

Recycle Pickup – Wednesdays. Each vacation home is provided with a recycle bin to be picked up every Wednesday. You are allowed to recycle plastic, glass, aluminum and paper. You may leave your recycle bin out by the curb on Tuesday nights for pickup.

THE DAY OF YOUR DEPARTURE…

Regular Check-Out  - 10:00am, should you require any special arrangements, please contact the rental coordinator at 407-597-3100 ext. 340.

Returning Keys & Gate Pass -Fee for keys not returned.  Please place your keys and gate pass in the envelope provided. The Vista Rentals drop box is located at the bottom of the stairway by the west end of the building closest to the patrol gate and behind the United States Post Office mail box. You will be charged $25.00 for each key or gate pass not returned. The payment will be taken directly from your damage deposit.

JUST A REMINDER…

Security Deposit – Returned After your Departure. The full amount previously paid for your security deposit will be returned to you within 14 days of your departure.  You will be held liable for any damages to the home that exceeds Vista Rentals` guidelines of normal “wear and tear”.

As well, if your combined electric and water bill exceeds the allotted $200 per month, the overage will be deducted from your security deposit.

Walk Through – After You Depart. A Walk through will be preformed after your departure.

RESERVATION ACKNOWLEDGEMENT

I agree that I have read and understand the aforementioned Terms and Conditions. I also understand Vista Rentals holds the right to change any of the Terms and Conditions.

I agree that my reservation is subject to change and possible cancellation due to circumstances beyond our control, i.e. homeowner selling home; home suffers significant damages, etc.  In those circumstances, Vista Rentals will attempt to place me in another home based on availability.

I agree that my check-in and check-out dates and times are as stated in my reservation confirmation. I understand that no stay-over will be permitted.

TERMS AND CONDITIONS OF USE

(applicable when visiting our website www.vdlrentals.com)

Welcome to the Site. The Site is provided to you for your personal travel-related information, education and communication. This Agreement describes the terms and conditions applicable to the services available through this Site.

Please read these Terms and Conditions carefully. These Terms and Conditions include our policy for acceptable use of the Site and content posted on the Site, your rights, obligations and restrictions regarding your use of the Site.

By accessing this Site, you accept, without limitation or qualification, the following Terms and Conditions. You are only authorized to use the Site and its services if you agree to abide by all applicable laws and to these Terms and Conditions. If you do NOT accept the Terms and Conditions, then please discontinue your use of the Site.

We may modify these Terms and Conditions from time to time and such modification shall be effective upon posting on the Site. You agree to be bound to any changes to these Terms and Conditions when you use the Site after any such modification is posted. Is it important that you review these Terms and conditions regularly to ensure you are updated as to any changes made. These Terms and Conditions constitute the entire agreement regarding your use of the Site and the services it offers and supersedes any such prior terms.

Without limiting any other provisions of this Agreement, you may not use this Site for any purpose that is unlawful or prohibited by this Agreement and/or any applicable additional terms. Your access to this Site may be terminated immediately in our sole discretion, with or without notice, if you fail to comply with any provision of this agreement and/or additional terms, or for any other reason, or no reason. You expressly agree not to:

• Use this Site or its contents for any commercial purpose;
• Access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
• Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionate burden on our infrastructure; and
• "frame," "mirror" or otherwise incorporate any part of this Site into any other website without our prior written permission.

ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE AND OUR CORPORATE AFFILIATES DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM US, OUR CORPORATE AFFILIATES OR ADVERTISERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE AND OUR CORPORATE AFFILIATES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

IN NO EVENT SHALL WE OR OUR CORPORATE AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE OR OUR CORPORATE AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY LAW, WE AND OUR CORPORATE AFFILIATES ACCEPT NO RESPONSIBILITIES FOR ANY DAMAGE AND/OR DELAY DUE TO OWNER CANCELLATIONS, QUARANTINE, GOVERNMENT RESTRAINTS, WEATHER, TERRORISM OR CAUSES BEYOND OUR CONTROL. NO RESPONSIIBLITY IS ACCEPTED FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENTAL AUTHORITY. WE SHALL NOT BE RESPONSIBLE FOR ANY OWNER BREACH OF ANY WARRANTY, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE (INCLUDING ANY LIABILITY IN TORT), AS TO ANY PRODUCTS AND/OR SERVICES AVAILABLE THROUGH THIS SITE. WE SHALL NOT BE RESPONSIBLE FOR ANY OWNER FAILURE TO COMPLY WITH THIS AGREEMENT NOR FOR ANY FAILURE TO COMPLY WITH APPLICABLE FEDERAL, STATE, LOCAL OR PROVINCIAL LAW.

Content on the Site

The material on this Site is protected by copyright, trademark, and other applicable laws. You may not modify copy, reproduce, republish, upload, post, transmit, publicly display, prepare derivative works based on, or distribute in any way any material from the Site, including but not limited to text, audio, video, code and software. During your visit, however, you may download material displayed on the Site for non-commercial, personal use only (provided that you also retain all copyright and other proprietary notices contained on the materials). We neither warrant nor represent that your use of materials displayed on the Site will not infringe rights of third parties not owned by us or affiliated with this Site.

Links

The Site may provide links to other websites or resources. Because we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites and resources, and do not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use or reliance on any such content, goods or services available on or through any such site or resource.

Indemnity

You agree to indemnify and hold us, and our subsidiaries, affiliates, directors, officers, agents, vendors or other partners and employees harmless from any claim or demand, including attorneys’ fees, made by any third party due to or arising out of any material or information provided or otherwise made available to you on the Site or through the Site’s services, or by your violation of these Terms and Conditions, or by your violation of the rights of another.

Disclaimers and Limitation of Liability

You understand and agree that the Site is provided “As-Is” and that we assume no responsibility for your ability to (or any costs or fees associated with your ability to) obtain access to the Site. Nor do we assume any liability for the failure to store or maintain any user communications or personal settings.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SITE OR THROUGH OR FROM ITS SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.

Some jurisdictions do not allow the disclaimer, exclusion or limitation of incidental or consequential damages, so the foregoing disclaimer, exclusion and limitation may not apply to you, and you may have other legal rights that vary according to jurisdiction. In no event will damages provided by law (if any) apply unless they are required to apply by statute, notwithstanding their exclusion by contract.

If there is any dispute about or involving the Site or its Services, you agree that the dispute shall be governed by the laws of the State of Florida, USA, without regard to conflict of law provisions and you agree to exclusive personal jurisdiction and venue in the state and federal courts of the United States located in the State of Florida, City of Kissimmee. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the federal district and state courts of Florida with respect to such matters. We make no representation that materials on the Site are appropriate or available for use in other locations, and accessing them from territories where their content is illegal is prohibited. Those who choose to use or access the Site from other locations do so, on their own initiative and are responsible for compliance with local laws.

The section titles and other headings in these Terms and Conditions are for convenience only and have no legal or contractual effect. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. If any provision of these Terms and Conditions is unlawful, void or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions.